Haruno Japanese School TOKYO
Member login Free assessment

FOR PEOPLE MOVING TO JAPAN FOUNDING INTAKE · BY APPLICATION

4 months. 52 live lessons + 142 video lessons. Your first real conversations in Japanese.

A structured video course + your own certified, English-speaking teacher. Intensive track: 4 months. Steady track: 6 months.

1:1

with your own certified teacher

24/7

questions on LINE or WhatsApp

3×

a week, Intensive track

6–9

founding spots

5

certified teachers

10+ yrs

teaching, 4 of 5 teachers

Results

or refund*

RESULTS-OR-REFUND GUARANTEE

*Watch all the lessons, attend 90%+ of your live sessions and do the homework. If you still can't hold the six real-life conversations at the end, we'll refund your program fee. Terms

FREE 30 min · online /Book your free assessment

THE PROBLEM

The move is booked. The Japanese isn't.

You've sorted the visa, the job and the apartment. Then you picture the first week.

DAY 1

At the convenience store, you point, nod and hope.

FIRST DAY AT WORK

Everyone introduces themselves in Japanese. Then it's your turn.

THE WELCOME PARTY

A room full of people who want to talk to you, and you can't say a word.

文A

EVERY DAY

Every exchange goes through a translation app.

You can handle every one of these before you land, at beginner level.

Haruno Nakagawa, founder of Haruno Japanese School TOKYO

WHY WE BUILT THIS

“Textbook Japanese is the long way around to real conversation. Understanding comes quickly, but speaking takes time. After teaching nearly 200 students, we built Japan Launch to get you speaking before you land.”

Haruno NakagawaFounder, Haruno Japanese School TOKYO

IF YOU'VE TRIED BEFORE

It's not talent. It's method.

Apps

Good for streaks. But tapping words never turns into saying them out loud to a person.

Freelance tutors

Friendly chats, but no curriculum. Three months in, it's hard to say what you've learned.

Self-study

Textbooks, YouTube, forum threads. So much material, and no clear first step.

Right
method
Time you
put in
Progress

Progress = Right method × Time you put in

We bring the method. You commit the time: about 30 minutes or about an hour, every day.

THE HARUNO METHOD

Input on video. Output live. Every single week.

A program built specifically for people preparing to move to Japan. Developed by Haruno, founder of Haruno Japanese School TOKYO.

  1. 01 · INPUT

    Watch a story lesson, every day

    Real Japanese from a comedy series. No textbook.

  2. 02 · OUTPUT

    Say it live, 2–3× a week

    Your teacher turns it into real conversation.

  3. + COACHING

    Every lesson starts with you

    Progress, problems, and this week's study plan.

Repeat every week, for 4 or 6 months

Why you need output time, not just more videos

Input lets you understand Japanese. Only output lets you say it.

01

Understanding isn't speaking

Watching teaches you to recognize words. Speaking means pulling them out yourself, in real time. That's a separate skill, and it only grows by doing it.

02

Mistakes get fixed before they stick

Your teacher catches the mixed-up particle or the too-casual phrase on the spot, and shows you what people really say.

03

The fear of speaking goes away

For most beginners, speaking is the scariest part. Doing it 2–3 times a week with someone patient is how it stops being scary.

And a teacher expecting you every week keeps you going when videos alone would slide. That rhythm is why people keep going, and why they end up speaking.

METHOD 01 · INPUT

No textbook. Real Japanese, learned through a story.

Andrew, creator of ComedyJapanese

ComedyJapanese™ 101 is a comedy series, not a course book. Across 142 lessons (hiragana and katakana, then 12 story units) you step inside a Japanese workplace and hear the Japanese people really use there.

  • One story, the same people, start to finish
    The same characters through all 12 units. You'll want to see what happens next, and that keeps you learning.
  • See how people talk differently to different people
    Casual with coworkers, polite with the boss. See when people switch, then practise it with your teacher.
  • Humor that shows you how Japanese people think
    Japanese humor never makes it into textbooks. Here it does, so you'll get what your coworkers are laughing at.
  • Real speed, no subtitles
    Get used to natural-speed Japanese before you land.
Andrew, creator of ComedyJapanese

THE CREATOR · ANDREW, JLPT N1

Built by someone who learned Japanese as a foreigner

Andrew is from the US. He passed JLPT N1 and went on to interpret for Japanese pro baseball and work in Japanese TV. Instead of a native speaker's idea of “correct” Japanese, the course is built from the learner's side: this is how he actually learned it. And he's proof of how far you can go.

METHOD 02 · OUTPUT

Live 1:1 lessons, 45 minutes, 2–3 times a week

Kaori SenseiMotokazu Sensei

Kaori Sensei & Motokazu Sensei · Your certified lead teachers

Videos get you to “I understand.” Live lessons turn that into “I can say it” and “I kept going.” That’s why live lessons aren’t optional in this program.

WHAT LIVE LESSONS GIVE YOU

  • Say it, not just know it. Use each unit’s phrases in real conversation until they come out on the spot.
  • Mistakes fixed early. Grammar and word choice corrected before bad habits set in.
  • Pronunciation checked, every lesson. Your teacher listens to how you sound and fixes the tricky parts: long vowels, small っ, pitch, and the sounds English doesn’t have.
  • Drama Japanese, made safe for work. Your teacher shows you what to say at your office instead.
  • Your life, not the script. Your own job in your self-introduction, your own station when you ask the way.
  • Kana at your pace. Reviewed every lesson, adjusted if you’re stuck.
  • Ask why, in English. Why a joke is funny, whether a phrase sounds rude.
  • No more fear of speaking. Your first conversation in Japan won’t be your first conversation in Japanese.

WHY THEY’RE REQUIRED

  • They keep you going. A lesson on the calendar, homework checked, pace adjusted if you fall behind.
  • They prove the result. Only a teacher can assess your six conversations and compare your Before and After. That’s what lets us offer the Results-or-Refund Guarantee.

INSIDE A 45-MINUTE LESSON

5–10 min
Check-in
30–35 min
Speaking: review conversation, new phrases, role-play
5
Fixes

Check-in: progress and study plan · Fixes: corrections and homework

+ COACHING, EVERY LESSON

The part most courses skip.

Every live lesson opens with a check-in: how the videos are going, what's tripping you up, and exactly when and where you'll study this week. The first month is when most people quit, so this is where we hold on. After each lesson you get a summary, a recording, and corrected homework in your shared folder. And between lessons, you can message questions on LINE or WhatsApp at any hour.

BEFORE / AFTER

See your own progress.

In your first lesson, you record a 30-second to one-minute self-introduction. It's fine if you can barely say anything. At the end, you record the same thing again, and hear how far you've come.

YOUR ROADMAP

Your roadmap, week by week.

Videos on your own every day, live lessons with your teacher every week, moving in step. Same content on both tracks; the Steady track spreads it over 6 months.

Intensive track4 months · 17 weeks · 52 live lessons, 3 a week · about 1 hr a day

Wk 1
Wk 3
Wk 5
Wk 7
Wk 9
Wk 11
Wk 13
Wk 15
Wk 17
Self-studyvideos, daily
Hiragana
Katakana
Units 1–4
Units 5–8
Units 9–12
Review
Live lessons3 a week
Kana check · pronunciation · greetings
Self-intro · describing · plans · directions
Saying no · dates & times · questions · phone
Inviting · past tense · what you want
Final

Steady track6 months · 52 live lessons, 2 a week · about 30 min a day

Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Self-studyvideos, daily
Kana (5 wks)
Units 1–2
Units 3–4
Units 5–6
Units 7–9
Units 10–12
Live lessons2 a week
Kana · pronunciation
Self-intro · describing
Plans · directions
Saying no · dates & times
Questions · phone · inviting
Past tense · final assessment

Week 1: your first self-introduction becomes your “Before.” Every lesson is recorded, so you can look back and see how far you've come.

Falling behind? Switch from Intensive to Steady, free. Same 52 lessons, more time.

FREE Find your track /Book your free assessment

WHAT IT TAKES

A real program. With real requirements.

This isn't a hobby class you drop into when you feel like it. Here's what a week looks like.

Intensive track · 4 months · about 1 hr a day

Mon

Live

Tue

Study

Wed

Live

Thu

Study

Fri

Live

Sat

Study

Sun

Review

Steady track · 6 months · about 30 min a day

Mon

Study

Tue

Live

Wed

Study

Thu

Live

Fri

Study

Sat

Study

Sun

Review

Example week. You fix your live lesson days and times with your teacher.

90%+

attendance at live lessons

Every

lesson's homework, handed in

Fixed

weekly lesson slots, kept

1 week

starter task before you're accepted

If that sounds like a lot, it's meant to. That's how you land ready.

HONEST EXPECTATIONS

What you'll be able to do in 4 months. And what you won't (yet).

The program takes you to A1, the first level of the international CEFR scale. Here's what that looks like in your new life. Picture it.

ASSESSEDThe six conversations of your final assessment, and of the Results-or-Refund Guarantee.

YOUR FIRST DAY AT WORKASSESSED 1/6

Introduce yourself for 30 seconds to a minute: name, country, job, what you like

The room turns to you, and this time you're ready. Your name, where you're from, what you do. You see the smiles before you've even finished.

CAFÉS, RESTAURANTS, CONVENIENCE STORESASSESSED 2/6

Order food and drinks, ask the price, say no to a bag

Order your morning coffee without pointing. Ask the price, skip the bag, say thank you, and walk out like you've done it for years.

ON THE STREETASSESSED 2/6

Ask for directions, and follow simple ones

Lost on the way home? You stop someone, ask, follow the answer, and find your way. No panicking over a map app.

GETTING TO KNOW PEOPLEASSESSED 3/6

Ask 5+ kinds of questions (when, where, who, what, how) and understand short answers

Lunch with the team stops being silent. You ask where they live and what they do on weekends, and you actually follow the answers.

WITH COWORKERS AND NEIGHBORSASSESSED 4/6

Ask about plans, invite someone, set a time, and decline politely

Someone invites you out. You say yes and settle on a time, or turn it down politely. Either way, the invitations keep coming.

MONDAY SMALL TALKASSESSED 5/6

Say what you did yesterday or last weekend

“How was your weekend?” becomes a chance to share something, not a moment to freeze.

TALKING ABOUT YOURSELFASSESSED 6/6

Say what you want to do, and what you want

You tell new friends what you want to do in Japan and what you're looking forward to. That's how friendships start.

EVERYWHERE

Read hiragana, katakana and a few basic kanji, and use the polite set phrases

Station names, menus and shop signs start making sense, and the polite little phrases you'll use twenty times a day come out on their own.

Not yet

  • Keep up with natural-speed conversation or TV
  • Explain reasons or feelings at length
  • Read kanji-heavy text
  • Use the formal Japanese (keigo) a workplace expects
  • Follow a meeting held in Japanese
  • Pass JLPT N3 or higher

We'd rather tell you now than surprise you later.

YOUR TEACHER

Your teacher, and a whole team behind you.

Our team includes five certified teachers. Each has real classroom experience, explains Japanese in plain English, and is trained in the Haruno Method.

YOUR LEAD TEACHERS FOR JAPAN LAUNCH

LEAD TEACHERCERTIFIED

Kaori Sensei

TEN YEARS WITH WORKING ADULTS

Won't let you rehearse. She'd rather you stumble through the real sentence.

A decade with professionals who arrive apologising for their Japanese. Almost all of them stop.

LEAD TEACHERCERTIFIED

Motokazu Sensei

CULTURAL CONTEXT SPECIALIST

Explains not just what is said, but what is left unsaid.

Trained at one of Japan's largest language schools. Specialty: conversational nuance and grammar explained in English.

ALSO ON THE TEAM

Motoko Sensei

AT HOME IN THE JAPANESE OFFICE · CERTIFIED

Motoko Sensei

Ten years inside Japanese and global companies. Teaches the sentence you'll actually have to say on Monday morning.

Yaeko Sensei

HEAD OF FACULTY · CERTIFIED

Yaeko Sensei

Ten years at leading Tokyo schools and hundreds of students through the JLPT. Oversees how the whole team teaches.

HOW THE TEAM SUPPORTS YOU

Your teacher leads your lessons, but you're never learning with just one person.

Every lesson goes on your record
What you practised, what clicked, what needs work.
The team reviews your progress
Not only your teacher: we check your progress and lesson content together.
Problems caught early
Falling behind? We notice and adjust your pace before it becomes a problem.
FREE Meet a teacher /Book your free assessment

WHAT'S INCLUDED

Everything from day one to your final assessment.

142

Video lessons

Story-based. Rewatch anytime.

52

Live 1:1 lessons

45 min each, same teacher.

1:1

Support between lessons

Lesson summaries, recordings, check-ins.

52×

Homework, corrected

Every mistake explained.

6

Final assessment

Real-life conversations, published rubric.

24/7

Questions on LINE or WhatsApp

Stuck between lessons? Ask anytime, answered around the clock.

RESULTS AND STORIES

Learners like you, with the same teachers.

Japan Launch is new. These 12 students learn with our team in our monthly program, in their own words from our website.

70%

of every lesson, you're the one talking

11

instructors in our monthly program

2023

teaching from Tokyo since

USA · 30S2+ YEARS OF LESSONS

“From basic hiragana to real business bonding.”

Building bridges with Tokyo-based colleagues, and finally enjoying Japanese music and media unfiltered.

UK · 40S3 MONTHS × 2 OF LESSONS

“Courage to connect with colleagues.”

Mastering the subtle nuances of the Japanese mind, and speaking first instead of waiting.

USA · 20S1 YR 10 MO OF LESSONS

“Mastery through 22 months of growth.”

Classroom learning transformed into seamless daily life in Japan.

NEW YORK · USA3 MONTHS OF LESSONS

“Japanese hospitality before a major NY opening.”

Deepening cultural roots to deliver an authentic dining experience to New York.

USA · 50S2 YR 3 MO OF LESSONS

“Courage for my first ever solo trip abroad.”

For his first trip outside the US he chose Japan, and live practice made the dream real.

USA · 60S1+ YEAR OF LESSONS

“A rewarding 2-week journey across Japan.”

Basic conversational Japanese that turned a trip into a series of meaningful connections.

GERMANY · 70S1+ YEAR OF LESSONS

“It's never too late to learn a new language.”

Preparing for a dream trip to Japan, and the confidence to handle daily interactions with ease.

BRAZIL · 30S7 MONTHS OF LESSONS

“Deepening my Kendo practice through language.”

Better communication in the dojo, and a far deeper understanding of the culture behind it.

USA · 20S2+ YEARS OF LESSONS

“Connecting with my roots and my family.”

More than a language: as a student of Japanese heritage, he came to reclaim it.

USA · 20S7 MONTHS OF LESSONS

“Beyond university: mastery through real conversation.”

Keeping momentum after graduation, and discovering an unexpected love of kanji.

USA · 20S8 MONTHS OF LESSONS

“Sharpening literacy for test day success.”

Stronger reading comprehension and higher proficiency scores, one focused session at a time.

SINGAPORE · 20S3 MONTHS OF LESSONS

“Conquered JLPT N2 in just 3 months.”

Years of struggling turned into a breakthrough, with a rhythm built entirely around the exam.

FREE Try it yourself /Book your free assessment

IS THIS FOR YOU?

No experience needed. Just a fixed time, 2–3 times a week.

A great fit if you

  • Plan to move to or work in Japan within 1–2 years
  • Are starting from zero, or close to it
  • Can attend live lessons 2–3 times a week at a fixed time
  • Can set aside about 30 minutes a day (about an hour on the Intensive track)

Probably not the right fit if you

  • Need formal business Japanese at work right away
  • Need JLPT N3 or higher for a job
  • Want a relaxed hobby class
  • Can't find 30 minutes a day

For a lighter pace, see our monthly plans.

PLANS AND PRICING

Choose your program. Pick your pace.

About $75 per live lesson, with the videos, homework corrections and final assessment included. Your teacher confirms your track at the free assessment.

FOUNDING MEMBER PROGRAM · 6–9 SPOTS, BY APPLICATION

Why the Founding price is lower: it's a new program, and your results help prove it.

Japan Launch is new, so we're starting small. Founding students get a reduced price. In return, we ask for your full commitment, and permission to share your Before/After results as proof that this program works. That's the deal behind this price.

Why only 6–9 spots?

It's the most we can support properly right now. Every student can send questions on LINE or WhatsApp at any hour, and we answer around the clock. We won't stretch that thin.

If more people apply

We'll offer you a place in our next intake (dates to be announced), or select applicants based on their goals and timing.

WHAT WE ASK OF FOUNDING MEMBERS

  • A clear plan to move to or work in Japan
  • Fixed lesson slots, 2–3 times a week, with 90%+ attendance
  • Homework handed in after every lesson
  • A one-week starter task before acceptance
  • Permission to share your progress, and a short video review: every lesson is recorded for your own review anyway. We'll ask to use clips that show how far you've come, and for a short video review when you finish.

MAIN PROGRAM · FOUNDING MEMBER PRICE

Japan Launch Intensive

Japanese for your move to Japan — 52 live 1:1 lessons with your own teacher.

Intensive track

4 months

3 lessons/week · about 1 hr a day

Steady track

6 months

2 lessons/week · about 30 min a day

$5200$3900Same price on both tracks

Who it's for and payment options

Intensive track: complete beginners who can give about an hour a day.
Steady track: complete beginners who are busy or want a steady, sure pace.

Pay monthly (Founding): 4 × $1050 (Intensive) or 6 × $700 (Steady)

Regular price: $5200, or 4 × $1400 / 6 × $950

Switch from Intensive to Steady anytime, at no cost.

FOR EXTRA CONFIDENCE

Japan Launch Plus

Want to speak with real confidence before you land? 78 live lessons over 6 months, with extra conversation practice about your own life in Japan.

$7500$56006 months · 3 lessons/week

Who it's for and payment options

For people who want to really speak before they arrive. Everything in Japan Launch Intensive, plus 26 extra live lessons. Same guarantee.

Pay monthly (Founding): 6 × $1000

Regular price: $7500, or 6 × $1350

Both plans include the Results-or-Refund Guarantee

Complete the program — watch the lessons, attend your 1:1 sessions, do the work. If you can't handle the six real-life conversations by the end, we'll refund your program fee.

YOUR PART

  • Watch all the video lessons
  • Attend at least 90% of your live lessons
  • Hand in your homework

THE SIX CONVERSATIONS AT YOUR FINAL ASSESSMENT

  1. A 30-second self-introduction
  2. Order at a shop, and ask for directions
  3. Ask 5+ kinds of questions (when, where, who, what, how)
  4. Invite someone, and decline an invitation
  5. Talk about what you did yesterday
  6. Talk about what you want to do, and what you want

The guarantee is about what you can do at the end, not about finishing in 4 months. Switching to the Steady track doesn't affect it, as long as you finish within 6 months of your start date. Full terms

FREE We'll recommend your plan /Book your free assessment

Founding Member prices are for 6–9 students, selected by application. No payment until you're accepted.

FAQ

Questions before you book

QI'm in a different time zone. Will lessons work?

Yes. Our teachers are based in Japan and abroad, with morning, afternoon and evening slots that work for the U.S., the UK and Europe, and Australia. You fix your weekly lesson times at the assessment.

QI'm busy. Can I really keep up?

That's what the Steady track is for: 2 lessons a week and about 30 minutes a day. If you can't find 30 minutes a day, our monthly plans are a better fit.

QI know zero Japanese. Is that OK?

Yes. Phase 1 starts with the Japanese alphabets, hiragana and katakana.

QWhat about kanji?

Kanji isn't a goal at this level. The focus is speaking, plus reading hiragana and katakana fluently. You'll meet a few everyday kanji along the way, and our monthly plans can take you further after the program.

QWhat are the conditions for the guarantee?

Watch all the video lessons, attend at least 90% of your live lessons, and hand in your homework. At the end you're assessed on six real-life conversations, using a rubric we publish in advance. If you can't handle them, we'll refund your program fee. The guarantee is about what you can do at the end, not about finishing in 4 months, so switching to the Steady track doesn't affect it, as long as you finish within 6 months of your start date. Full terms

QWhy is there an application?

Because we guarantee results, we only accept people we're confident can finish. The free assessment checks your schedule and goals, then you do a one-week starter task (the first few videos and the first rows of hiragana). Payment only happens after you're accepted.

QWhat if I move to Japan mid-program?

Lessons are online, so you simply keep going from your new home. Tell your teacher your moving dates and you'll plan the weeks around them together. Every lesson is recorded and summarized, so nothing gets lost in the move.

QWhat if I fall behind?

Switch from the Intensive to the Steady track at no cost. You keep all 52 lessons, just spread out more. Plenty of people adjust their pace, and your guarantee stays in place.

QHow do I choose between 4 and 6 months?

You don't have to decide alone. At the free assessment, your teacher looks at your schedule and goals with you. If you're unsure, we recommend the 6-month Steady track.

QHow is Plus different?

Plus has 78 live lessons instead of 52. The extra time goes into conversation about your own life: your new neighborhood, shopping, your weekend. Same goal, same guarantee, more speaking.

HOW TO APPLY

It starts with a free 30-minute assessment.

A real teacher, online, in English. You leave with your level, your track and a plan, whether or not you join.

  1. 01

    Free assessment

    A quick level check, then your move, your goals and when you can study. Zero Japanese is fine.

    Kana
    Listening
    Speaking
    Example profile

  2. 02

    One-week starter task

    Watch the first videos (free) and learn the first rows of hiragana. It shows you, and us, that you're ready.

    Steady track: a 30-min day

    Video · 15 min

    Kana review · 10 min

    Homework · 5 min

  3. 03

    Acceptance and teacher match

    If it's a fit, you get your track, your teacher and your lesson slots. Only then do you pay.

    StatusAccepted
    Your teacherMatched to you
    LessonsMon · Wed · Fri, 7 pm
    PaymentOnly after this step
    Example plan

Our Results-or-Refund Guarantee

Complete the program — watch the lessons, attend your 1:1 sessions, do the work. If you can't handle the six real-life conversations by the end, we'll refund your program fee. See full terms

After the program: keep going toward A2 and beyond with our monthly plans, with the same teacher if you like.

See monthly plans →

FOUNDING MEMBER PROGRAM · 6–9 SPOTS, BY APPLICATION

Start your move with the words you need.

6–9 founding spots, chosen by application. It starts with a free 30-minute assessment with a real teacher.

FREE Free · 30 min /Book your free assessment

Online · in English · no payment · Results-or-Refund Guarantee

Founding spots filled? Join the waitlist for the next intake.

GUARANTEE TERMS

Results-or-Refund Guarantee

Complete the program. If you still can't do the six conversations at your final assessment, we'll refund your program fee.

  • Watch all the videos
  • Attend 90%+ of live lessons
  • Hand in all homework
Read the full terms
  1. Who it covers. Students of Japan Launch Intensive (Intensive and Steady tracks), Japan Launch Plus and 3-Month Express.
  2. Your part. To qualify, you must meet all three conditions:
    • Videos: watch every video lesson in the hiragana section and Units 1–12. We check this on the learning platform. (The katakana videos are still in production and aren’t included.)
    • Live lessons: attend at least 90% of them: 47 of 52 (Intensive and Steady), 71 of 78 (Plus) or 36 of 39 (Express). A lesson you reschedule at least 24 hours before it starts counts as attended. A lesson cancelled by your teacher doesn’t count as an absence.
    • Homework: hand in every assignment.
  3. The final assessment. At the end of the program, you’re assessed on six conversations, in polite Japanese (desu/masu form):
    1. A 30-second self-introduction
    2. Order at a shop, and ask for directions
    3. Ask at least 5 kinds of questions (when, where, who, what, how)
    4. Invite someone, and decline an invitation
    5. Talk about what you did yesterday
    6. Talk about what you want to do, and what you want

    Each conversation is graded:

    • A: you can do it without stopping. Small mistakes are fine, as long as the other person understands you.
    • B: you can do it after a moment’s thought, or with one or two prompts from the teacher.
    • C: you can’t do it, even with help.

    To pass: all six at B or above, with at least four at A. A single C means you haven’t passed.

    You’re assessed by a teacher from our team who isn’t your own teacher. The assessment is recorded, and these criteria are the ones we use.

  4. Retake. You can retake the assessment once, within 2 weeks of your first assessment.
  5. How to claim. Email support@haruno-jpn-school.com within 14 days of your final result.
  6. What we refund. The pay-in-full price of your program, minus payment processing fees. For example: $5200 for Japan Launch Intensive ($3900 at the Founding Member price) or $7500 for Japan Launch Plus ($5600 at the Founding Member price), each minus processing fees. The extra amount added for installment plans is not refunded.
  7. When. We process your refund within 7 days of approving it. Your card company may take a few more days to return the money to your account.
  8. Guarantee period and changing pace. The guarantee runs from your start date: 6 months for Japan Launch Intensive (both tracks) and Plus, 3 months for Express. If you switch from the Intensive to the Steady track, your guarantee continues. Meet the conditions within the period and you’re covered; after it ends, you’re not. If your teacher cancels lessons, we extend the period by the same amount. Absences on your side don’t extend it.
  9. When the guarantee doesn’t apply.
    • You haven’t met the conditions above
    • You leave the program before the end (covered by our separate cancellation policy)
    • You don’t take the final assessment within the guarantee period
    • Your installment payments are overdue
    • You use a script or a translation app during the assessment
    • You share your account with someone else
FREE Free · 30 min /Book your free assessment